Welcome Guide Template

Be the perfect host with our Airbnb Welcome Guide Template. It’s completely free and will help you get those 5-stars while providing your guests with a memorable experience whilst staying at your property.

The Welcome Guide will be your House Manual and Welcome Guide, in this you can put information on what to do in an emergency, how to operate the cooker, close the doors and how to be safe whilst staying with you.

This is a proven Welcome Guide, complete with images, created for individuals who may not be fluent in the language in which it was written. This user-friendly guide ensures accessibility and comprehension beyond language barriers.

As an extra professional touch, we recommend visiting websites of local restaurants, downloading and printing their menus to include in your welcome pack.

Lastly, we recommend buying a menu cover to place your manual inside, this will stop it from getting grubby and avoid you printing a new one every month. These can be purchased on Amazon for $10.

Download your Free Welcome Guide below, we’ve put this on Google Docs, This will automatically make a copy for you. You will then be able to edit this directly in Google thereafter.


Download Your FREE Welcome Guide for Google Docs

Download a Word Version of our Welcome Guide Template


What should I put in my Airbnb guest book?

We recommend the following information: Start with with a warm greeting and emergency contact numbers. Then we suggest then giving them the WiFi Password, make the password something easy. As many guests may need to connect their various devices. Then give them the house rules, specifying check out times. 11am is the often suggested check out time. Make your guests visit special by offering local insights, sharing favourite restaurants, attractions, and nearby conveniences.

Include appliance instructions for a seamless stay. Provide transportation options and a check-out guide. For the hosts who want to go the extra mile we suggest asking for feedback on how you can continuously improve guests experiences.

Items to Include for Your Airbnb Welcome Book

Creating a comprehensive Airbnb welcome book is essential for ensuring a positive experience for your guests. Here is a guide with suggested headings and content to include for your welcome book.

1. Introduction

  • Welcome Message
    • Express your excitement for their stay.
    • Briefly introduce yourself and share your commitment to ensuring a comfortable stay.

2. About Your Home

  • Property Overview
    • Provide a brief description of your home.
    • Highlight unique features or amenities.

3. House Rules

  • Set clear expectations for guests behaviour.
  • Include rules about parties, noise, smoking, and any specific regulations for your home.

4. Contact Information

  • Emergency Contacts
    • List local emergency numbers and contacts.
  • Your Contact Information
    • Provide your phone number and email for easy communication.

5. Wi-Fi and Technology

  • Wi-Fi Network and Password
    • Provide login details for SSID and Password (make these easy)
  • Instructions for Smart Home Devices
    • If applicable, explain how to use smart home features.

6. Local Recommendations

  • Restaurants and Cafes
    • List nearby eateries with brief descriptions.
  • Attractions and Activities
    • Highlight local points of interest.
  • Takeaways

7. Transportation

  • Public Transportation
    • Provide information on nearby transport options.
  • Parking Instructions
    • If you have parking, explain where the guests can park.

8. House Amenities

  • Kitchen Guidelines
    • Any specific instructions for using appliances.
  • Laundry Facilities
    • Instructions for the washer and dryer.

9. Safety Information

  • Fire Safety
    • Location of fire extinguishers and escape routes.
  • First Aid Kit
    • Note the location and contents of the first aid kit.

10. Environmental Considerations

  • Recycling Guidelines
    • Explain your recycling system.
  • Energy-Saving Tips
    • Encourage guests to be mindful of energy usage.

11. FAQs

  • Common Questions
    • Answer frequently asked questions to make the stay smoother. (update these over time each time a guests ask you a question note it down and put it in here)

12. Check-Out Procedure

  • Cleaning Instructions
    • Any specific tasks you’d like guests to do before leaving.
  • Key Drop-off or Return Procedures

13. Feedback and Reviews

  • Encourage guests to leave feedback so you can improve.
  • Provide information on how they can share their experience.

14. Thank You

  • Express gratitude for their stay.
  • Invite them to return and recommend your place.

Premium Welcome Guide Template

Are you looking for a Premium Welcome Template that will really give your vacation rental the extra edge. Visit our Etsy shop for the latest in design templates. Our welcome book templates contain all of the above information with helpful icons and symbols.

Our meticulously crafted welcome guide books are thoughtfully designed with Canva, a user-friendly platform for designing. Whether you’re a seasoned user or a novice, navigating Canva is a breeze. Experience its simplicity firsthand by exploring our interactive demo.


View Our Etsy Shop to See our Range of Welcome Books

Enjoy a 25% discount on all Welcome Guides exclusively for Hosts & Homes Visitors, ensuring a perfect start to your Airbnb journey. Simply use code 25PERCENTOFF at checkout.

Our 22 Page Welcome guide that completely editable in Canva. Helping your vacation stand out above the rest helping you get those 5-star reviews.

All of our guides contain free posters that you can print and hand on your walls for basic instructions for your guests.


View Our Etsy Shop

Have you got yourself a cleaning checklist? Download our free cleaning checklist here.