Whether you’re a frequent traveler or a first-timer, staying in a new city can be both exciting and a bit intimidating. With the rise of Airbnb, you can get a more personal and friendly introduction to a city while feeling like a true local. However, staying at an Airbnb property is a bit different than checking into a major hotel, and it’s worthwhile to go over some basics before you arrive. To ease your worries and enhance your vacation, this top tips guide will go over the best things you can do to be a stellar guest at any Airbnb property today!
Why Is It Important?
If the host thinks you weren’t a good guest they can review you accordingly. If you continue to get low Airbnb reviews then you’ll have restricted use of the instant booking facility. If a host sees a number of bad reviews, your ability to book can be limited. Airbnb can also remove you from their system and you’ll that will be the end of your account.
Before You Book
It’s important to research your host’s property before you arrive to ensure it’s right for you. Take note of their location and the property’s atmosphere so you’re not surprised upon arrival. Some common things to check include:
- Noise Restraints
- Elevator/Stair Access
- Additional Guest Policies
- Pet Policies
Planning Your Arrival
Traveling is often spontaneous, and your host understands that you may arrive a bit late or early. However, it’s still important to let them know about your estimated arrival time so they can plan accordingly. You don’t have to text them every moment about your whereabouts, but you should alert them to any major changes like being 15 minutes late or more. They have lives too, and a quick message can ensure everyone stays in a great mood from the moment you arrive!
Common Questions to Ask Your Host
There are some common questions you can ask your host that will streamline your experience. The first thing to ask about is the check-in process. While the check-in process is often similar across the board, you want to know exactly what to expect so you can effortlessly arrive, relax, and explore your destination.
Depending on the length of your stay, ask where you should put any used garbage bags. You may be asked to put trash bags outside on the street, or your host may simply pick them up for you when needed. Ask about locking the doors as some hosts may not have an extra key for a deadbolt or inside-only lock. While this is uncommon, it’s worth asking so you can avoid complications. Plus, you can also ask about where to put your keys once you checkout.
While you should always call the local authorities for health emergencies, ask your host about whom to call for minor problems or inconveniences. Your host may give you their own personal number, and they may also provide a second back-up number in case they’re unavailable. Get this information in advance so you never have to panic if there’s a water leak, broken item, or other unlikely inconvenience.
If Something Breaks…
If something breaks in your host’s home, whether it’s your fault or not, it’s important to let them know right away so they have time to prepare before the next guests arrive. Of course, some damages are more severe than others, but your host will want to fix anything quickly no matter if it’s a broken toilet or cracked portrait frame. Simply give them a quick call or text and calmly explain what happened. If the damage occurred on a more personal item like a figurine or portrait, try to save any remaining pieces so they have the option to fix it themselves. Avoid throwing anything away without their permission since your host may have a personal attachment to it. Of course, broken glass or other dangerous items should be swept up and safely moved away.
If the toilet overflows or the sinks clog up, try to refrain from using them until your host has a chance to fix the problem. These types of occurrences are rare, but they can often be quickly fixed so you can get back to enjoying your stay. For more severe damages, your host may call a plumber while you’re out enjoying the city so you never feel inconvenienced.
Don’t be afraid about asking questions or honestly communicating with your host throughout your stay. If there’s something wrong, or if you have a question or recommendation, it’s always better to ask than to let the problem linger in your mind. Your host wants you to have a great time, and they understand that your happiness is the key to their future business. Feel free to politely speak your mind, ask for something more, or alert them about a problem you have no matter how minor it seems. You’ll have a better stay, and since a better stay equals a better review, your host will be happier as well!
Leaving a Great Impression
Now it’s time to leave a wonderful impression on your host with just a few extra steps! For starters, you can strip the bed and leave the sheets in a neat pile at the edge of the frame on the floor when you leave. Take out any trash and toss any unused items in the fridge to prevent mould or spills. Of course, clean any dishes and either leave them out to dry or put them in the cabinets if ready.
To conserve energy, make sure to turn off any lights or electronics before leaving. Finally, you can leave a nice handwritten note thanking your host for everything they’ve done. It doesn’t have to be long, and you’ll leave a more comprehensive review later on, but a quick acknowledgement can go a long way in brightening someone’s day!
Becoming a Critic: Airbnb Reviews
Your online review should be honest, thoughtful, and fair to give your host and their future guests an accurate portrayal of your stay. Remember, your review could make or break their future rental prospects, so it’s best to save minor problems for private messages unless something truly awful occurred. Try to cover some important points like:
- Host Responsiveness and Friendliness
If the toilet broke but your host fixed it right away, you can mention how your host quickly fixed a common problem in a professional manner. Some reviewers may only touch upon the problem and not the solution, and this can greatly hurt your host’s rating. Of course, if a host neglected to care about your problems, then it’s perfectly fine to mention that a property isn’t maintained. Try to keep it fair, and see the situation from all sides instead of writing an overly negative and emotional review.
Important information to know about reviews:
- Remember that you only have 14-days to review hosts
- You have 48 hours to alter your review unless the host leave a review for you
- Reviews are blind, you’ll not see what the host has written about you until you complete your review and visa-versa.
- Somethings are best mentioned in the private section of the reviews, only the host will see this.
By following these tips, you can be a 5-Star guest anywhere you wish to travel! Being a great guest will make your experience that much better, and it will inspire your host to help you more along the way. So whether you’re traveling to the bustling center of London or elsewhere around the world, use these tips to make your Airbnb experience the best it can be today!