What is a Channel Manager?
In the travel and hospitality industry, technology continues to transform ways property owners and managers operate their businesses. So, if you are not adapting to the change, you will be left out in the dust while competitors continue to capture the motivated travellers from all over the world. A Channel Manager is one essential tool you can use to keep up to the changing industry. It is a software that automated everything from hotel rooms distribution, vacation rentals, and other accommodation and into various channels where the traveller books their rentals.
The system updates you are the property owner or manager on the availability and rates of rentals to major channels like Expedia, Airbnb, Booking.com and even smaller distribution channels. This makes it easier to offer reservation online, avoiding overbooking or parity issues but more importantly, it saves you time you could have used to update each channel when your rooms or rentals are occupied, and you get to increase your bookings. Many channel manager also comes with a property management system (PMS) to help you manage the occupancy of the property.
1. Hostaway Reviewed
Hostaway is a rental channel management software that helps property managers to manage rental properties business. The aim is this management solution is to boost income for short term vacation and make hosting services easier to managers. It doesn’t matter whether you have five rentals or 2500 properties, Hostaway synchronizes reservation, rate and everything else that requires and connect all these data with the best channel in the industry like the Airbnb, Booking.com, Trip Advisor, and other channels.
Hostaway simplifies the management process by allowing property managers to import data from your existing channel and connect to multiple accounts. Everything from listing, rate, reservation and other settings are imported easily by the software.
Listing on this platform can be created manually, and the manager can add a markup percentage on every channel to cover commission. The process is so easy that booking details can be synchronised between various channels in minutes and you can manage the availability of properties and even block dates within the interface. Integration with Stripe and PayPal on Hostaway allows a property provider to take payment through their website and also from other channels like the Booking.com.
Hostway also features a guest messaging system, which allows one to message guests directly from Hostway interface. The system also has automated emails feature where emails are sent to guest from all channels. Email can also be customized for different purposes, reservations, channels, departure instruction and feedback collection. They have templates for every purpose, but you can also create an automated email from scratch. You can even create automated tasks to team members and instruct them to do all rental tasks you need to be taken care off like cleaning, or invoicing.Host Away